Just That Good

I am good at my job. I wasn't sure if I would be. I'm not a very assertive person. I have a tendency to cry when I'm frustrated or intimidated. I was sure by now some asshole would have made me cry, but that hasn't happened yet. They've made me want to cuss and throw things, but nobody has made me cry.

I know I'm good at my job because they check on the operators. They have a company that calls operators at random to ask for telephone numbers. You get graded on things like your speed, your attitude, if you find the right number. So far all of my test calls have been Very Good, except for one that was Excellent. The managers in the office also give us all test calls, and all of those have been really good, too. I hate it, because I'm not used to managers that want to talk to you when you aren't messing something up. Every time my coach tells me she wants me to go to her little cubicle I think I'm in trouble, but they always tell me what a good job I'm doing. Still, when a superior wants to talk to me, I just expect the worse.

They also audit real calls. They listen to about 10 calls, and write down all the information, like the city and state, what the name of the place was, things like that. The last time someone did that, they complained that I was going too fast for them to write everything down. Because I'm just that good.

Another way I can tell I'm that good is I was working one day last week and noticed I was kind of hungry. I looked at my schedule to see what time I was supposed to go to lunch. Every day is different. Even if I start and stop at the same time, my breaks aren't the same times. I was supposed to go to lunch 45 minutes earlier. I was just working away and didn't even notice when it was time to go to lunch. Oops. I went to the desk and they changed my schedule on their little computer. They keep track of how close you follow your schedule. I felt like a tard, but they didn't mind.

Oh, something else about work. They finally got around to completely converting our office to a new computer system. I was working on one of the older computers, and noticed it proudly displaying the little sticker announcing that it was made Y2K compliant in 1998. We were still using Windows 95. I think we have NT or 2000 now, I don't remember.