Can You Hear Me Now?

I have been training with the phone company for 3 days so far. I think it will be okay, once I get comfortable with the keyboard. I'm used to this shrunken laptop keyboard. Plus, they changed some of the keys. For instance,the 'enter' key is what you push to look up a business and the right 'shift' key is what you push to look up a residential listing. I have to watch what I write about in here because I can't reveal any trade secrets. Not that I know any trade secrets. Not yet anyway.

A little operator trivia:

1) An operator that works 8 hours will deal with up to 1000 customers.

2) An operator is expected to average 25 seconds per call.

3) Telephone operators are union workers. I'm in the union, but I have no idea what union I'm in.

4) They made me take a drug test to give you the phone number for DialTix.

5) Verizon has KICK ASS insurance!

6) If you want a phone number, get your pen and paper BEFORE you call 411.

7) The operator can't get you Madonna's phone number, or Orlando Bloom's phone number, no matter how much you beg.

8) If you don't have any idea where a business is, don't get pissy when the operator can't find the number. Maybe you should've called Miss Cleo.

9) Verizon is 'adoption friendly' and will help pay for an adoption, and even give me maternity leave.

10) If you call information and the operator can't find the number it's not his or her fault. We only work with a couple of data bases. I'm sure your cousin really does own a dry cleaner on 5th called High and Dry, but if it's in a different data base I'll never find it no matter how hard I look.